LJ Consulting Services, Inc. (LJCSI) was established in 2012 to answer the call companies had to transform their organization. LJCSI provides a blend of Business Profit Acceleration Coaching and Solutions Consulting. We work with our clients on a flexible engagement structure that provide everything from profit growth coaching, outsourced managed service arrangement, turn-key project management solutions, and integrated project teams with our client’s resources to help with knowledge transfer. This blended approach allows us to create a roadmap for growth and if our customer is missing a solution to execute the plan, we can help fill the gap.
LJCSI has a track record for delivering complex solutions that are strategic and time sensitive to our clients.
Need a Solution Now
While some of our customers have engaged us to support them through an RFP process, some customers want a solution they can use now. As a result, we have partnerships with solution providers we have selected to support our businesses.
- If you are looking for a unified communication solution, go to our RingCentral page to learn more.
- If you are looking for operational tools for your business from Sales and Marketing Automation to Finance or Collaboration tools, jump over to our Zoho page.
Examples of Recent Projects:
Shopify Stores
SurePayroll Implementation
Zoho One Implementation
Zoho People Plus Implementation
Zoho Finance Products (Books, Inventory, Expense, Commerce)
NICE IEX Upgrade
NICE Perform Upgrade
NICE Engage Upgrade
NICE Performance Management Installation and Configuration
NICE Interaction Analytics
Interactive Voice Response (IVR) solutions (with and without Speech)
Call Center start-up (Site Selection, Staffing, Technology, Training, Operational turn over)
Verint Blue Pumpkin Installation and Upgrades
Monet Workforce Management Implantation and Configuration
Enterprise Level MIS Reporting Dashboards
Various Call Routing Updates
Large Contact Center Capacity Plans
Fulfillment Center Relocation
CRM Implementations (Zoho, Salesforce)
Example of Recent Industries Supported
Retail (online and offline)
Financial Services
Health Care (Insurance)
Look forward to learning more about your challenges and talk about how we can help you achieve more.